Products

Wholesale Case -- 10 spools of EPAX Magic Silk PLA 3D Printer Filament Bi-Colors/Tri-Colors 1KG spool

Regular price $249.00
/
Only 7 left!
Shipping calculated at checkout.

This is for a whole case.  Each case contains 10 spools of retail 1KG spool. 

EPAX Magic Silk PLA Bi-Colors/Tri-colors

EPAX Magic Silk PLA products are made from Polylactic Acid which is a non-toxic material. Two or three colors will be evenly distributed, positioned at each position of the prints. The print is bright and glossy with a shiny silk finish.

Print Parameter:

No heated bed required.

Printing Temperature:     190 °C - 220 °C

Bed Temperature:               0 °C -  40 °C


For customized colors, please email to sales@epax3d.com.

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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TFT color touchscreen
3.5" TFT color touchscreen

X1 / E6 / X10 & E10 3.5 Inch Touchscreen

Regular price $39.00
/
Only 6 left!
Shipping calculated at checkout.

As pictured. This is the touchscreen ONLY. The ribbon cable is not included. 

The 3.5" color TFT touchscreen is compatible with EPAX printer models including X1 series, E6, E10 series and X10 series. It comes covered with a protective film and is ready to install.

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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EPAX X1 mainboard
EPAX X1 3D resin LCD printer motherboard

X1-K / E6 Mainboards

Regular price $129.00
/
Only 2 left!
Shipping calculated at checkout.


X1-K and E6 share the same mainboard but slightly different firmware, because the slightly difference on the 6" mono screen size.  

You will need to check which version X1 you have. X1-Classic X1-N, X1-K, and E6 will all use this mainboard but will use different firmware. The X1 mainboard uses an SX04 interface to the LCD screen and its firmware uses CTB file format to print instead of the CBDDLP file format that the older X1-Classic mainboards used. Because of where the screen cable connector is located, customers replacing the X1-classic mainboards will need to remove the right angle adapter from the end of their screen cable before connecting to the mainboard. FAILURE TO DO SO WILL SHORT OUT THE MAINBOARD AND THE SCREEN.

Please contact support@epax3d.com if you have any questions.


Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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X10-8KW Heater
X10-8KW Heater
X10-8KW Heater
X10-8KW Heater

X10-8KW Heater

Regular price $199.00
/
Only 1 left!
Shipping calculated at checkout.

This is an optional digital heater addon for the X10-8KW Printer.  

The Heater mounts on the left side of the build arm and will heat the entire print chamber allowing the resin and build plate to be heated to the set temperature.

This add-on requires a stronger power supply. The power supply that the stock X10-8KW comes with will not work. This add-on requires a power supply that is at least 24V 12.5A.

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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X133-6K Full Upgrade Kit
X133-6K Full Upgrade Kit
X133-6K Full Upgrade Kit

X133-6K Full Upgrade Kit

Regular price $1,149.00
/
Only 1 left!
Shipping calculated at checkout.

The EPAX X133-6K upgrade kits are made for experienced 3D Printer customers, as the installation process is complex. 

The lensed parallel light will increase dimensional accuracy of your prints. When combined with the 6K resolution LCD screen, you can produce highly detailed products.

The X133-6K Upgrade Kit Includes: 

  • X133-6K Mainboard
  • 13.3" Screen 
  • 13.3'' Screen Tape 
  • Parallel Light Source
  • Power Supply
  • 2 Mounting Brackets

* You will need double-sided tape in order to install the screen to the bracket

FEATURES:

  • 6k high resolution of 5760 x 3240

  • 288mm*162mm*400mm build volume

Installation instructions are available on our YouTube channel through the link below. 


Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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TFT color touchscreen
3.5" TFT color touchscreen

X133/X156 4.3" Inch Touchscreen

Regular price $49.00
/
Only 2 left!
Shipping calculated at checkout.

As pictured. This is the touchscreen ONLY. The ribbon cable is not included. 

The 4.3" color TFT touchscreen is compatible with EPAX printer models including X133 series and X156 series printers. It comes covered with a protective film and is ready to install.

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order
X156 8K Mono Upgrade Kit - Pre-Order

X156 8K Mono Upgrade Kit - Pre-Order

Regular price $659.00 Sale price $599.00
/
Only 7 left!
Shipping calculated at checkout.

 

Pre-Order.  Estimated lead time is around 10 days.

The EPAX X156 8K Mono upgrade kit includes:

  • X156 8K Mainboard and its mounting bracket
  • 16" 8K Mono LCD Screen, screen cable and screen tape
  • Screen bracket adapter 
  • Large Touch Screen and its mounting frame/bracket

The kit does not require light source change.   However, you will need either a multimeter to measure/adjust voltage settings, or a light intensity meter.  The light output of existing light source needs to be adjusted/lowered so that the right amount of light get through the 16" 8K mono screen.  Follow the below instruction pdf file to adjust the light intensity.  If any questions, please email to support@epax3d.com

Some old X156 may need to drill a few holes to mount the mainboard securely. 

FEATURES:

 

  • 8K high resolution of 7680x4320

  • 353.28mm*198.72mm*400mm build volume

 

Box Dimensions: 20"x15"x8"  Gross Weight: 12 lbs

Click here for the Installation Instructions PDF file!

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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X156/X133 Build Plate Top Bracket
X156/X133 Build Plate Top Bracket
X156/X133 Build Plate Top Bracket
X156/X133 Build Plate Top Bracket

X156/X133 Build Plate Top Bracket

Regular price $69.99
/
Only 8 left!
Shipping calculated at checkout.

The new X156 / X133 top bracket allows for a more secure attachment to the build arm as well as improved stability.

 

X156 / X133 Build Plate - NOT INCLUDED 

 


 

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

Cart
z-axis motor and lead screw for EPAX X1 3D LCD resin printer replacement

Z-Axis Motor & Lead Screw - Choose Your Model

Regular price $59.00
/
Only 5 left!
Shipping calculated at checkout.

This is a replacement Z-axis motor and lead screw for EPAX LCD resin printers. The X156 motor does not come with a lead screw.

Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.

*Please carefully read and be sure you understand the following before purchasing a printer*:

Warranty Information

New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.

Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs.   If you are outside USA, please consider purchasing from our distributors with warranty.

All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out. 

Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.

If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.

 

Returns and Refunds

If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.

For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.

For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.

You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.

 

Walk-in Policy

For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off.   It typically takes two business days to get the service/repair and final test done.  More days may be needed if the parts are not in stock.  Before the service, we will inspect and send you a quote including the parts cost and the labor cost.  

 

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