Contact Us

Business Hours: Monday - Friday, 9am - 5pm EST 

For technical troubleshooting, email: support@epax3d.com with the following info:
 
  1. Order # (i.e. #1001000, email sent upon purchase of printer)
  2. Printer Model (Ex: E10-4K, X156, X1-4K, etc) 
  3. A screenshot of slicer settings (i.e. lifting, exposure, layer height, if related.) 
  4. Attach a picture or a short video of the exposure test or dry print (tools < exposure < next; run a normal print without vat or build plate)
 
For sales inquiries, distributor inquiries, or general questions about pricing please email: marketing@epax3d.com
 
For any questions related to shipping please reach out to globalsales@epax3d.com
We will get back to you as quickly as possible during business hours and may schedule a video call if necessary.
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