EPAX Dental Model Resin for Orthodontics, Designed for LCD 3D Printers, UV 405nm
- Normal Exposure Time: 8 seconds
- Bottom Exposure Time: 50 to 60 seconds
- Bottom Layers: 4
- Layer Height: 0.05mm
- Lift Speeds: 60mm/s
- Retraction Speed: 150mm/s
- Normal Exposure Time: 2 to 2.5 seconds
- Bottom Exposure Time: 25 seconds
- Bottom Layers: 4
- Layer Height: 0.05mm
- Lift Speeds: 60mm/s
- Retraction Speed: 150mm/s
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
This is a replacement power supply for your printer. Please choose the correct model first.
Power Supplies for the following printers:
24V Power Supply --> E10 / X10 / X1-4K / X1-4KS / E6 / X1-K
12V Power Supply --> X1-Classic / X1-N
X156 and X133
If you order from another country and require a different plug style, you can replace the cord. The cord detaches from the power brick.
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
X1-K and E6 share the same mainboard but slightly different firmware, because the slightly difference on the 6" mono screen size.
You will need to check which version X1 you have. X1-Classic X1-N, X1-K, and E6 will all use this mainboard but will use different firmware. The X1 mainboard uses an SX04 interface to the LCD screen and its firmware uses CTB file format to print instead of the CBDDLP file format that the older X1-Classic mainboards used. Because of where the screen cable connector is located, customers replacing the X1-classic mainboards will need to remove the right angle adapter from the end of their screen cable before connecting to the mainboard. FAILURE TO DO SO WILL SHORT OUT THE MAINBOARD AND THE SCREEN.
Please contact support@epax3d.com if you have any questions.
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
Our Non-FEP (nFEP) films are a special blend of Teflon material, superior to standard FEP films and ideal for large-format printers when you will truly be able to recognize the benefits.
Dimension: 380mm x 260mm (15" x 10.2")
This package of film includes ONE (1) piece of nFEP film sized for the EPAX X133 13.3" LCD 3D printer with 0.125mm thickness.
- nFEP is excellent quality: resistant to high temperatures (up to 260° C), chemically resistant, UV stable and providing the ultimate non-stick surface
- It is perfectly smooth - smoother than FEP films - with optimal air permeability, which leads to less vacuum suction force for fewer failed prints due to layers sticking to the film
- Each package is shipped in thoughtful protective packaging.
How to Replace nFep Film
Films are Made in Japan, Cut and Packed in China
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
Please choose the right size for your printer!.
This tape should be installed on top of your LCD screen to help protect your printer from resin spills as well as hold your LCD screen in place. It will prevent any leaked resin from dripping underneath your screen and potentially damaging your printer. It will also hold your screen in place if you have to lay your printer down to perform maintenance, etc.
The 5.5" variant is cut and sized to fit EPAX X1 and X1-DJ printers. It is ready to install.
The 6" variant is cut and sized to fit EPAX X1K 6" printer and E6 printer. It is ready to install.
This is the screen tape ONLY. Replacement LCD screens must be purchased separately.
One way to apply tape to 5.5" LCD screen:
- Wear UV protective glasses. Download the 5.5" screen-edge.cbddlp file which will show you the edge of displayable screen. You can find the frame file here.
- Remove both vat and build platform. "Print" the above cbddlp file and observe the light on each side of the display area.
- Apply the pre-cut tape to the light frame so that the light frame is still seen. On each of the 4 sides there is about 1mm room of extra space so you don't necessarily need to apply the tape precisely. The tape is 2mm larger than the display area on all sides.
- Press the tape so that it is secure and even. Try to avoid creases.
- Perform an Auto-Home without the vat in place and then with the vat.
Another way to apply tape:
- Wear UV protective glasses
- Remove both vat and build platform. Select "Calibrate" on touchscreen. Use a thick cardboard to cover the displayed rectangle.
- Apply the pre-cut tape to the lighted area along the lighted edge.
- Press the tape so that it is secure and even. Try to avoid creases.
- Perform an Auto-Home without the vat in place and then with the vat.
See the video below for installation:
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
X1 / E6 / X10 & E10 3.5 Inch Touchscreen
As pictured. This is the touchscreen ONLY. The ribbon cable is not included.
The 3.5" color TFT touchscreen is compatible with EPAX printer models including X1 series, E6, E10 series and X10 series. It comes covered with a protective film and is ready to install.
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
EPAX X1 Series Build Platform -- choose your model
Our soft aluminum EPAX X1 build plates allow for both optimal bottom layer adhesion as well as print removal. They have a gently sanded surface and are constructed to be stable, secure and seldom require re-leveling.
This build platform has all the parts/screws necessary to install it right away.
If you choose a "Slightly Scratched" build platform you may see some signs of use when your platform arrives. They were likely scratched during factory testing. These scratches will not affect print adhesion or printing in any way. Scratches are actually known to improve adhesion and platforms inevitably become scratches over time.
Works with all EPAX X1 series printers of 5.5" and 6" screens. For X1-4KS printer, which uses 6.6" screen, please choose its model.
NOTE: Before using your new build platform, be sure to calibrate it for your EPAX 3D printer.
See the video below for how to level or re-level your build plate:
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
EPAX X1 Aluminum Resin Tank With nFEP Film Installed -- choose your model
Made entirely of durable anodized aluminum and with a sheet of nFEP film already installed, this EPAX X1 resin vat will arrive ready to use.
Features
- The completely metal resin tank will not be harmed by resin nor the curing process.
- It is equipped with a rubber seal to ensure that the vat is water-tight.
- The groove in the front right corner makes draining unused resin easy and fast.
- Hash-marks on the back edge of the vat indicate resin levels.
- Max Volume is 450mL without build platform and 300mL with build platform.
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.
EPAX 5.5" & 6" nFEP Premium Film (3 Pack) LCD/DLP/SLA 3D Printers
- This 3-pack of films are fit for all EPAX X1 series 3D Printers, including X1-Classic, X1-DJ, X1-N, X1-K and also E6 printers, because they all share the same size of vat.
- Size: LxW 200x140mm/7.8x5.5 inch
- New 0.125mm thickness, compared to previous 0.1mm thickness
- Our nFEP films are excellent quality: resistant to high temperatures (up to 220° C), chemical resistant, UV stable and provide the ultimate non-stick surface for 3D resin printing.
- nFEP is perfectly smooth - smoother than FEP film - with great air permeability, which leads to less vacuum suction force. So you will have fewer failed prints compared to standard FEP film.
- All of our films are shipped in thoughtful, protective packaging to ensure they arrive to you in pristine condition.
- Each pack contains three (3) films
How to Replace nFep Film
Films are Made in Japan, Cut and Packed in China
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
Warranty Information
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warranty that begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care, resin spills and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. Y ou must cover labor costs, the round trip shipping costs and any parts not under warranty. You may use your preferred carrier with proper shipping insurance coverage.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.
Walk-in Policy
For local printer service/repair, please send an email to sales@epax3d.com to schedule an appointment for drop-off. It typically takes two business days to get the service/repair and final test done. More days may be needed if the parts are not in stock. Before the service, we will inspect and send you a quote including the parts cost and the labor cost.