Use the guide below to choose the correct screen for your printer model
E10-5K/X10-5K: 10.1" 5K mono screen.
E10-8K/X10-8K: 10.1" 8K mono screen.
X1-4KS: 6.6" 4K mono screen.
X1K/E6: 6" 2K mono screen.
X1-4K: 5.5" 4K mono screen.
X10-4K/E10: 8.9" 4K mono screen.
*There are some open box brand new screens due to upgrading E10 to E10-5K printers. Open boxed screens have signs of installation but never printed.
X10: 10.1" 2K color screen.
X1-Classic/X1-N/X1-DJ/X1-N-DJ: 5.5" 2K color screen with SX03.
X1-Classic/X1-N/X1-DJ/X1-N-DJ: 5.5" 2K color screen with SX04.
*If you are unsure, please email to firstname.lastname@example.org to help you find out which interface yours is.
X133: 13.3" 6K mono screen.
NOTE TO EXISTING X133 CUSTOMERS: Our company is currently transitioning the X133 printers to a 6K mono-screen. Replacement 6K screens will be offered at the same price as the 4k LCD screens. Matching 6K mainboard is free with 13.3" 6K screen purchase. To get the free 6K mainboard with 6K screen purchase, please email us at email@example.com for arrangement.
X156: 15.6" 4K color screen.
Replacing your screen always involved re-leveling your build plate.
ALWAYS make sure your vat is free from any debris and that the build plate has nothing on it before starting a new print job. Monochrome screens are more expensive due to being produced in smaller volumes only for 3D printing.
Disclaimer: Using this screen with non EPAX 3D printers is NOT supported.
You can reference below general guide for screen replacement:
Here at EPAX 3D, we genuinely want you to be completely satisfied and enjoy your EPAX printer. We stand behind our printers and if something goes wrong, we are here to help.
*Please carefully read and be sure you understand the following before purchasing a printer*:
New printers have a 1-year warranty that begins from the date you receive your printer. Our refurbished printers are backed by a 3-month warrantythat begins from the date you receive your printer.
Please note: The LCD screen, film, pre-cut tape, filters and resin are consumable technology which are NOT covered by this warranty. The warranty is also NOT valid for international (non-USA) orders due to high shipping costs. If you are outside USA, please consider purchasing from our distributors with warranty.
All other components of the printer are covered by the warranty. In the event of defect, we will ship you replacement parts free of charge. It does not void the warranty for you to open your printer and perform maintenance. Our printers were designed to be user-friendly both inside and out.
Warranty does not cover willful damages, tears and damages due to accident, normal wear and tear, improper care and mis-use.
If you wish to have us repair or perform maintenance on your printer for you, we are happy to do so. We will provide parts and labor, but you must cover the round trip shipping costs and any parts not under warranty. You may use your preferred carrier.
Returns and Refunds
If for some reason you decide our printer is not for you, simply contact us within 30 days from the date of your purchase. Return shipping must be covered by the customer. We can print a label for you, however the cost of the label will be deducted from the refund.
For unopened products, a 5% processing fee will be deducted from your refund to help cover a portion of our transaction and shipping costs.
For opened/used products there is a 15% restocking / processing fee and if any parts/accessories are missing, the cost for those items will be deducted as well. Customer is responsible for ensuring a clean product is shipped back to us. Products that are shipped in poor condition (e.g. resin on a printer or still on the vat/platform) will have an additional 5% deducted from their refund.
You may opt to receive your refund in the form of store credit. In the case of unopened products the 5% processing fee will not be applied. In the case of opened products the 15% restocking/processing fee will still be applied. Refunds are only given out once one of our technicians finishes inspection on the product.